Inpatient care
The Hosparus Inpatient Care Center is designed to offer patients short-term inpatient care to address pain control and other symptoms associated with terminal illnesses that may not be managed in other settings.
Location
Inpatient care. Hosparus offers inpatient care for patients.
The care center is located at:
Norton Healthcare Pavilion
Sixth Floor (Rooms 601-612)
315 East Broadway (between Preston & Floyd)
Louisville, KY 40202
Phone: (502) 629-3600
Fax: (502) 629-3638
Click here for directions.
The inpatient treatment team
The hospice inpatient team members include bereavement counselors, certified nursing assistants, chaplains, a medical director, nurses, social workers, support staff and volunteers and who provide compassionate quality end-of-life medical care.
Primary physicians may follow their patients throughout their stay on the unit and also may collaborate regarding patients' care with the hospice medical director.
For information about admission to the units, call (502) 456-6200 or toll free (800) 264-0521.
Cost of services
Licensed by the state of Kentucky and certified as a provider of the Hospice Medicare Benefit, Hosparus accepts Medicare, Medicaid and many forms of private insurance. With the help of donations, Hosparus provides care to patients and families regardless of their ability to pay for services.
Friends and family members talk about the inpatient units
"I don't know how my family would have made it without the Hosparus inpatient unit. The staff and volunteers took excellent care of my mother." -- patient's daughter
"My friend received excellent care on the hospice inpatient unit. I believe strongly in the hospice philosophy and commend the organization for its commitment to persons at the end of life." -- patient's friend
"Because of Hosparus, my mother got to die surrounded by family. I believe it is what she wanted." -- patient's daughter
"Special thanks to Hosparus for providing compassionate care to my father. We also are grateful to Hosparus for making a very sad time much easier for us. My mother continues to receive support from hospice." -- patient's son
Patient and family services - Norton Healthcare Pavilion
Parking. At the Norton Healthcare Pavilion, family members and other visitors may park on the street or in the attached Norton Parking Garage, located at Preston and Gray Streets. Individuals may purchase a $10 per week parking pass at the garage. Hosparus cannot validate parking tickets.
Security. Patients and families may bring personal items into their rooms; however, Hosparus is not responsible for lost or stolen valuable items. So, we recommend valuables be left at home or given to Norton Security for safekeeping.
Meals. Hosparus serves patient meals from a selection of menu items three times daily (7:30 a.m., 11:30 a.m. and 5 p.m.) based on the patient's diet order. Families and visitors may bring food (marked with the person's name and date) from home that can be stored in the refrigerator in the unit's kitchen. Soda and juices stored in the kitchen are for patient use only.
Cafeteria/outside dining. The Norton Healthcare Pavilion cafeteria is open 7 a.m. - 2 p.m., Monday - Friday. The Norton Hospital Cafeteria (located on Chestnut St.) is open 10 a.m. - 8 p.m., daily. Several fast food restaurants are located within walking distance of the unit. Vending machines are located in the Family Room.
Clothing. While Hosparus provides patients with hospital gowns, feel free to bring in patients' pajamas. Hosparus cannot, however, launder personal patient clothing.
Medications. With physician permission, patients may bring in eye and eardrops and some creams and lotions to the unit. Nursing staff members will dispense those medications depending on physician order. Hosparus staff members will order patient medications.
Family room. Hosparus provides rooms on the units for families' use.
Visitor overnight stays. Hosparus provides sleeper sofas in several rooms for family members spending the night on the unit. At the Norton Healthcare Pavilion, a shower room also is available for family use and restrooms are located in the family room.
Visiting hours. Families and friends may visit hospice patients 24 hours a day. After 8 p.m., enter the hospital's old Emergency Room entrance on the Preston Street side of the building. We recommend that visitors who plan to enter the hospital late at night call the hospice nurse's station at 629-3600 so that we can alert hospital security.
Non-smoking facilities. In accordance with the policy of Norton Healthcare System, the hospice inpatient unit is smoke-free.
MusiCare services. Hosparus offers a variety of MusiCare services on the unit, including a harpist who plays weekly. CD players, CDs and tapes are provided for each room that offer sounds of support, memories, spirituality, relaxation and comfort through this difficult time. Families are encouraged to bring favorite CDs or tapes from home. Hosparus-trained musicians also provide life-sustaining, supportive music for patients and families at specified times each week.
